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Crowne Plaza Changi Airport has once again earned top accolades at Skytrax’s 2023 World Airport Awards. The hotel clinched both “World’s Best Airport Hotel” and “Best Airport Hotel in Asia” for a remarkable eighth consecutive year at the annual awards list, which represents the benchmark of excellence in the world airport industry.

“We are truly honoured to receive these prestigious recognitions for the eighth year running! This is a significant milestone and a testament to our service excellence and the immense dedication of our passionate colleagues, who strive to deliver exceptional experiences to our guests, every day,” said Bruno Cristol, General Manager, Crowne Plaza Changi Airport and Area General Manager, IHG Singapore.

Based on the results of Skytrax’s global survey conducted from August 2022 to February 2023 with participation from over 100 customer nationalities, winners were announced on 15 March 2023 at the World Airport Awards event held at Passenger Terminal EXPO in Amsterdam. The World Airport Awards are the most prestigious accolades for the airport industry, voted by
customers in the largest, annual global airport customer satisfaction survey.

Operating since 1999, the World Airport Awards are independent and impartial and were introduced to provide a customer
satisfaction study that is truly global in scope and coverage. They are regarded as the quality benchmark for the world airport industry, assessing customer service and facilities across over 550 airports.

Located at Singapore Changi Airport with direct access to all airport terminals and Jewel – a tropical wonderland where nature meets retail, Crowne Plaza Changi Airport caters to modern travellers on business, transit or leisure. The hotel features 563 thoughtfully-appointed guestrooms, including premier rooms with runway views and selected rooms with stunning vistas of Jewel. From extended stays to brief layovers or relaxing staycations, guests are kept productive, connected and restored.

Crowne Plaza Changi Airport Named World’s Best Airport Hotel Again By Skytrax

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